"McMike" (mcmike)
08/29/2015 at 08:57 • Filed to: Aztek
3
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"McMike" (mcmike)
08/29/2015 at 08:57 • Filed to: Aztek | 3
| 1 |
A town exists just over the border in southern Michigan. In this town is a automotive repair shop. A repair shop with some of the worst customer service imaginable.
Why is it so bad? They have an Aztek loaner.
This being Michigan and Not Minnesota, the citizens of Michigan have pride. Sure, they may all be dropping off Sunbirds and LeSabres for service, but they draw the line with the Aztek.
At press time it is unclear why Manager John Mikulenas allows this to happen to his customers who bring their cars into Tuffy Tire and Austo Service Center where “smooth brakes are done right, period! (6 months finance) “ at 68864 S. Centerville Rd. Sturgis, MI 49091. For all we know, he only gets “while you wait” services because no one wants to be caught driving an Aztek.
A representative from Oppositelock called Tuffy’s corporate offices to investive, and the operations manager initially had thought they had opened a location in Minnesota or Ohio, but when she discovered it was a Michigan location, he dropped the phone and left me on hold for fifteen minutes.
In the background I heard discussion of our phone call, and speculation on if this could be the reason that location was under performing.
When she returned, she thanked me for bringing this to her attention, and that it would dealt with immediately.
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McMike
> McMike
08/29/2015 at 10:56 |
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You have no idea how hard this was to do. I may have to throw my phone away now.
